You are right, WHEN Hub is a project of WHEN, and it has a purely non-profit character, just like our organization.
This means that none of the people who created or are involved in the project have access to its profits – these profits are reinvested continuously into its operation and the services it provides to its beneficiaries.
However, this doesn’t mean that it doesn’t have costs to cover, or that it can’t engage in commercial activities, i.e., provide paid services! This is one of the revenue sources it needs to cover its costs (rent, salaries, utilities, equipment, maintenance, and so on).
In practice, like WHEN, it operates based on a hybrid model, meaning that: a) it provides paid services to individuals who can afford them (which are, in any case, lower than the cost of similar services provided by for-profit organizations) so that b) it can offer these services for free to those who cannot afford them.
For any questions regarding WHEN’s funding model, you can also check our annual reports here.
